Jira Service Management EOS & EOL timeline

Check Jira Service Management end-of-support (EOS), end-of-life (EOL), release and extended-support dates. Compare versions and plan your next upgrade.

Software70 release timelinesData updated: Oct 26, 2026, 9:57 AM UTC

4.22
End of life
1. ReleasedFeb 16, 2022
2. End of life (EOL)Feb 16, 2024
End of support (EOS)
Not announced
Extended support
Not announced
4.21
End of life
1. ReleasedDec 9, 2021
2. End of life (EOL)Dec 9, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.20LTS
End of life
1. ReleasedOct 19, 2021
2. End of life (EOL)Jan 31, 2024
End of support (EOS)
Not announced
Extended support
Not announced
4.19
End of life
1. ReleasedAug 25, 2021
2. End of life (EOL)Aug 26, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.18
End of life
1. ReleasedJul 21, 2021
2. End of life (EOL)Jul 1, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.17
End of life
1. ReleasedMay 17, 2021
2. End of life (EOL)May 18, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.16
End of life
1. ReleasedMar 22, 2021
2. End of life (EOL)Mar 23, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.15
End of life
1. ReleasedJan 21, 2021
2. End of life (EOL)Feb 2, 2023
End of support (EOS)
Not announced
Extended support
Not announced
4.14
End of life
1. ReleasedNov 22, 2020
2. End of life (EOL)Nov 23, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.13LTS
End of life
1. ReleasedOct 6, 2020
2. End of life (EOL)Nov 8, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.12
End of life
1. ReleasedAug 25, 2020
2. End of life (EOL)Aug 26, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.11
End of life
1. ReleasedJul 14, 2020
2. End of life (EOL)Jul 15, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.10
End of life
1. ReleasedJun 22, 2020
2. End of life (EOL)Jun 23, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.9
End of life
1. ReleasedMay 18, 2020
2. End of life (EOL)May 20, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.8
End of life
1. ReleasedMar 18, 2020
2. End of life (EOL)Mar 19, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.7
End of life
1. ReleasedFeb 2, 2020
2. End of life (EOL)Feb 3, 2022
End of support (EOS)
Not announced
Extended support
Not announced
4.6
End of life
1. ReleasedDec 16, 2019
2. End of life (EOL)Dec 17, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.5LTS
End of life
1. ReleasedOct 21, 2019
2. End of life (EOL)Oct 21, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.4
End of life
1. ReleasedSep 8, 2019
2. End of life (EOL)Sep 9, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.3
End of life
1. ReleasedJul 21, 2019
2. End of life (EOL)Jul 22, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.2
End of life
1. ReleasedMay 20, 2019
2. End of life (EOL)May 21, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.1
End of life
1. ReleasedApr 3, 2019
2. End of life (EOL)Apr 4, 2021
End of support (EOS)
Not announced
Extended support
Not announced
4.0LTS
End of life
1. ReleasedFeb 8, 2019
2. End of life (EOL)Feb 11, 2021
End of support (EOS)
Not announced
Extended support
Not announced
3.16LTS
End of life
1. ReleasedNov 27, 2018
2. End of life (EOL)Nov 28, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.15
End of life
1. ReleasedAug 26, 2018
2. End of life (EOL)Aug 27, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.14
End of life
1. ReleasedJul 10, 2018
2. End of life (EOL)Jul 11, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.13
End of life
1. ReleasedMay 28, 2018
2. End of life (EOL)May 29, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.12
End of life
1. ReleasedApr 8, 2018
2. End of life (EOL)Apr 9, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.11
End of life
1. ReleasedFeb 19, 2018
2. End of life (EOL)Feb 20, 2020
End of support (EOS)
Not announced
Extended support
Not announced
3.10
End of life
1. ReleasedJan 10, 2018
2. End of life (EOL)Jan 11, 2020
End of support (EOS)
Not announced
Extended support
Not announced

Support milestones: end of support = Active support; end of life = Support. Unknown dates are shown as “Not announced”. Paid extended support is separate from standard end of life. Support windows may vary by version and edition. Timeline spacing is not a duration scale.

Jira Service Management EOS & EOL timeline

4.20LTS

4.13LTS

4.5LTS

4.0LTS

3.16LTS